Delete your Guango Go account

Guango Go · Last updated: October 16, 2026

You can delete your Guango Go account and your data whenever you want. There are two ways.

Option 1: Delete it in the App (fastest)

Sign in to your account.
Open Settings, then My Profile.
Tap Delete My Account.
Type DELETE and your account password, then tap Delete my account.

To delete just a business and keep your account: Settings > Delete & Data > Delete (business name).

Option 2: Ask us by email

If you cannot sign in, or you signed in only with Google, email support@guangogo.com with the subject "Delete my Guango Go account". Send it from the email address on the account and tell us the name on the account. We may ask you to confirm it is you. We will reply within 7 days.

What happens

Your account and every business you own disappear at once, and everyone is signed out.
You have 30 days to change your mind. Sign in again within 30 days to restore everything.
After 30 days it is permanently erased and cannot be recovered. We do not keep backups of erased data.

What is deleted

Your profile (name, email, phone, photo and password).
Every business you own, with its products, inventory, sales, customers, staff, timesheets, Market listings, Supply data and settings.
Your sign-in sessions, favourites and notification devices.

What may stay

Records that belong to other people, such as an order you placed with a seller or a review you wrote. Your name, email, phone and photo are removed and replaced with "Deleted account".
Work you did inside someone else's business (for example, sales you rang up as their staff) stays in that business's records.
Information we must keep to follow the law, if any applies.